5 Questions to Ask Before Hiring a Roofing Company

When it comes to protecting your home, your roof is one of the most critical components. Whether you're in need of a roof repair, replacement, or new installation, hiring the right roofing company can make all the difference. However, with so many companies out there, it can be overwhelming to figure out who to trust with your investment.

To help you navigate this decision, we've compiled five essential questions to ask before hiring a roofing company. By getting clear answers to these questions, you can ensure you're working with a reputable, experienced, and trustworthy roofing company.

1. Are You Licensed, Insured, and Certified?

The first and most crucial question to ask any roofing company is whether they are licensed, insured, and certified. These credentials protect you as a homeowner and ensure the company operates within legal and industry standards.

Why It Matters:

A licensed roofing company has met state and local requirements to perform roofing work, demonstrating a minimum level of competency and professionalism. Insurance is equally vital, as it protects you from liability in case of accidents or property damage during the project. Certifications from manufacturers (such as Owens Corning) show that the company is qualified to install specific roofing materials according to the manufacturer's standards.

Follow-Up Questions:

• Can you provide proof of your license and insurance?
• Do you carry both liability and workers’ compensation insurance?
• Are you certified by specific manufacturers, and what does that mean for warranties?

Working with an unlicensed or uninsured company may save you money upfront but can lead to costly problems later if something goes wrong.

2. Can You Provide References and Examples of Past Work?

A reputable roofing company should have a track record of satisfied customers and a portfolio of completed projects.

H3: Why It Matters:

References and past work examples give you insight into the company's quality, reliability, and customer service. Speaking with past clients or reviewing testimonials can help you identify any potential red flags before committing to a roofer.

Follow-Up Questions:

• Do you have references I can contact?
• Can you show me photos of recent roofing projects similar to mine?
• Do you have any reviews on platforms like Google, Yelp, or the Better Business Bureau?

Take the time to read reviews online and, if possible, visit homes where the company has worked to see the results for yourself. Quality craftsmanship and satisfied clients are the hallmarks of a dependable roofing company.

3. What Is Your Experience with My Type of Roof?

Not all roofs are created equal, and not all roofing companies specialize in every type of roofing material or design. Make sure the company you hire has experience with your specific needs.

Why It Matters:

Different roofing materials, such as asphalt shingles, metal, or tile, require unique installation techniques and expertise. Similarly, the complexity of the roof’s design—whether it’s a flat roof, steep slope, or intricate architecture—may necessitate specialized skills.

Follow-Up Questions:

• Have you worked with [specific roofing material] before?
• Do you have experience with residential or commercial roofing?
• How do you handle repairs or installations on steep or flat roofs?

For example, if you're considering a metal roof, a company that primarily installs asphalt shingles may not have the expertise required for a flawless installation.

4. What Is Included in Your Estimate?

Before signing a contract, you need to understand exactly what you're paying for. Ask for a detailed written estimate that outlines all aspects of the project.

Why It Matters:

Roofing projects can involve many components, such as labor, materials, permits, disposal fees, and potential unforeseen repairs. A transparent estimate ensures you know what to expect and helps you compare quotes from different companies accurately.

Follow-Up Questions:

• Does the estimate include cleanup and disposal of old roofing materials?
• Are there any potential additional costs I should be aware of?
• How do you handle unexpected issues, such as hidden water damage?

Make sure the estimate specifies the types of materials being used, the scope of work, and the timeline for completion. Vague or unclear estimates can lead to disputes later on.

5. What Warranties Do You Offer?

Roofing warranties are a critical part of protecting your investment. Ask about the warranties offered by the company and the materials they use.

Why It Matters:

‍Warranties can vary significantly between contractors and manufacturers. A reputable company should provide a workmanship warranty (covering installation) and a manufacturer’s warranty (covering materials). Understanding these guarantees can save you from unexpected repair costs in the future.

Follow-Up Questions:

• How long is your workmanship warranty, and what does it cover?
• Are the materials covered under a manufacturer’s warranty? If so, for how long?
• What happens if there’s an issue with my roof after the warranty expires?

Look for companies that stand behind their work and are willing to address any issues that arise after the project is complete.

Bonus Tips for Hiring a Roofing Company

Check Their Timeline

Ask the company about their availability and how long the project will take. A reliable company will provide a realistic timeline and keep you updated on progress.

Ask About Payment Terms

Understand the payment schedule before work begins. Be cautious of companies that demand full payment upfront. A standard practice is to pay a portion upfront and the rest upon completion.

Ensure They Follow Local Building Codes

Reputable companies should be familiar with local regulations and obtain any necessary permits for the job.

The Importance of Choosing the Right Roofing Company

Your roof is one of the most significant investments you'll make for your home, so it's essential to hire a contractor you can trust. By asking the right questions and thoroughly vetting potential roofing companies, you can avoid costly mistakes and ensure a successful project.

Remember, the cheapest option isn't always the best. Prioritize experience, quality, and reputation over price alone. Hiring a professional, trustworthy roofing company is an investment in the safety and longevity of your home.

If you're in Oklahoma and looking for a dependable roofing company, Statewide Roofing is here to help. With years of experience, a team of licensed and insured professionals, and a commitment to customer satisfaction, we’re dedicated to providing the highest quality roofing services. Contact us today for a free estimate or to learn more about our services.